1.- Is it safe to book with NexoTransfer?

Of course it is safe, we have been in the sector for over 15 years, learning each year of the new customs to give the best service they can look for.


2.- How will I know who my driver is?

All our drivers are dressed in a jacket and tie and will be waiting for you with a sign with your name written on it. There will be no doubt who we are.


3.- Where will they pick me up at the airport?

Our driver will be waiting for you in the departure area of ??the airport with our fellow taxi drivers. He will help you with the suitcases and will accompany you to the car to go to your destination.


4.- How much baggage can I take?

1 suitcase or suitcase and 1 small hand luggage per person is allowed.


5.- Can you provide seats for children?

Yes, we have child seats in all our vehicles. You can place your order when you are making the reservation.


6.- Do you charge any extra for payments with credit / debit cards on your website or in the vehicle?

No. There are no extra charges for payments with credit cards or through some of our websites nexotransfer.com, nerjataxicompany.com or marbellataxicompany.com or when paying our driver.


7.- What if my flight is delayed?

We control the status of your flight to make sure we will pick it up on time. If there are major changes or delays, you should call our call center to inform us.


8.- Where can I leave my comments or suggestions?

You can send us your comments or suggestions using our contact form. In addition, the day after your reservation, you will receive an email with a link to evaluate our services in a simple way. Or if you prefer, you can leave your comments on our TripAdvisor profile for any of our profiles: NexoTransfer and NerjaTaxiCompany